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PTSD Resolution - News article

ID: 210926

PTSD Resolution Wins National Healthcare & Rehabilitation Award

PTSD Resolution Wins National Healthcare & Rehabilitation Award

PTSD Resolution has won the Healthcare & Rehabilitation Award at the Armed Forces Community Awards at Soldiering On 2026, in recognition of how it has transformed mental health treatment for veterans, reservists and their families.

PTSD Resolution's award submission centred on its Four Pillars strategy: Accessibility, Acceptability, Effectiveness and Economic Efficiency. Built from 16 years of experience treating veterans, the strategy puts the client at the centre and turns that experience into a structured, measurable way of delivering care.

Its impact shows in the charity's growth. Over the last 12 months, the number of people receiving therapy from PTSD Resolution has doubled to more than 700. Close collaboration with therapists and partner organisations has helped build that growing confidence in the service, and with it, rising demand.

The Four Pillars

The Four Pillars ask four simple questions: can people reach us? Will they stay engaged? Does the treatment work? Are we making the best use of the funds entrusted to us? These questions shape everything from initial contact and therapist matching to clinical measurement and financial management.

The results

The results are measurable.

12 days
Average wait from registration to first appointment
82%
Complete therapy
80%+
PTSD recovery rate, independently evaluated by King's College London and Nottingham Trent University
92%
Of expenditure goes directly to delivering therapy
£910
Approximate average cost per client

"This award belongs to the team"

Charles Highett, CEO of PTSD Resolution, said:

"This award belongs to the PTSD Resolution team, and to the therapists and partners who work alongside us. Everything we've built together starts with the needs of the veteran.

"The Four Pillars have taken what we've learned over many years and turned it into a strategy that runs through the whole organisation. We can now see its impact in accessibility, engagement, clinical outcomes, economic efficiency and growing demand.

"To have doubled the number of people receiving therapy to more than 700 in just 12 months, while holding firm on outcomes and quality, is something we're all incredibly proud of." Charles Highett, CEO of PTSD Resolution

About PTSD Resolution

PTSD Resolution was founded in 2009 by Colonel Tony Gauvain (retired) and therapist Piers Bishop. It has now treated more than 5,500 people, providing free, confidential, one-to-one trauma therapy through a nationwide network of Human Givens therapists.

The Healthcare & Rehabilitation Award recognises outstanding contributions to the physical or mental welfare of serving and former members of the Armed Forces community, and is sponsored by Redwood Technologies Group.

For more information, visit www.PTSDresolution.org.