Privately Funded Clients

PTSD Resolution now offers therapeutic support to non-military private clients. Private clients are those members of the public who do not have a military connection.

Symptoms can include anxiety, depression, flashbacks and nightmares involving one or more traumatic events that you may have experienced. If this applies to you, then you can contact us confidentially for details of help available near you.

Step 1: Contact PTSD Resolution by phone on 0300 302 0551 during working hours. If the line is busy, please leave a brief message with your number, and it will be replied to as soon as possible that day or early the next, - we'll discuss your needs and describe how the process works. Alternatively, you can contact us via email on contact@ptsdresolution.org

Step 2: You then attend 1 or more sessions with a qualified therapist The programme involves usually five or six one hour sessions. This is on a one-to-one, out-client basis with the therapist, until symptoms are relieved. All therapy is entirely confidential. Fees on application: please contact us.

PTSD Resolution delivers personalised treatment through Human Givens therapists, offering individual and, where appropriate, family sessions. All therapists are registered with the Human Givens Institute and accredited by the Professional Standards Authority (PSA). Call 0300 302 0551 or email contact@ptsdresolution.org

Buy one give one. Please note that 50% of the session fee goes to support the free service that the charity provides to Armed Forces Veterans, Reservists and their families. Thank you for supporting our work

Emergency Assistance

PTSD Resolution is not an emergency service and therefore should you find yourself in need of emergency, for immediate response, call 999 or The Samaritans on 116 123; or contact your GP, crisis team or A&E.

Welcome

We are pleased to offer this service to non-military private clients. Please watch this video which will explain the referral process used by PTSD Resolution. Although it is aimed at the Veteran community, the process is still the same, except that it is not a free service.

Fees

Fees on application: please contact us.

Registration

During registration we take personal information that will be kept on our secure database. By registering you are agreeing to this information being taken, stored and shared by PTSD Resolution’s clinical staff.

Appointments

Generally sessions are 1 hour long and most clients see an improvement within 4 to 6 sessions. These sessions will either be face to face or online, after which, you and your therapist can decide when therapy is complete or whether you need a few more sessions.

Working exclusively with our Human Givens Therapists

Our Human Givens therapists are trained in all aspects of mental health. We have 200 accredited therapists throughout the U.K.

You will be matched with the therapist most local to you or, in the case of online therapy, with a therapist experienced in working with clients in this way. Your therapist will call you within a few days of receiving your details to organise an appointment to see or speak with you as soon as possible.

You will not be given any invasive therapies. You will not have to re-tell or relive traumatic episodes and you will not be given any additional prescription drugs or medication.

Cancellation Policy

If you are unable to attend a session you must let your therapist know 24 hours before the scheduled appointment. If you do not let them know in time then your therapist may discharge you from our service and your fee will not be refundable.

Confidentiality

We are bound by professional standards and as an independent charity we will guarantee you total confidentiality unless we have a concern about yours or someone else’s safety.

Outcome Measures

These are brief questionnaires, which will either be sent to you before your session or which your therapist will go through with you in the session. We would be grateful if you could fill them in. These questionnaires help us evaluate how well you are doing and how beneficial our therapy is for you. These questionnaires will be anonymised before use in our database and are strictly in accordance with data protection rules. Included with this letter is your ‘Client Agreement’ form; by signing this you are agreeing for us to use this data for our service evaluation and development.

Ending Therapy

At the end of your therapy with PTSD Resolution we would like to hear how the therapy has helped you, what has improved for you personally and what changes have occurred in your life. It would be very useful if you could write or video a short comment and send it to contact@ptsdresolution.org. We might be able to use it on our website or social media, for marketing purposes, however, it will never be used without your prior consent.

Concerns

We hope your experience with PTSD Resolution is a positive one, but if you do have any concerns please contact us

Emergency Contacts

In emergency, for immediate response, call 999 or the Samaritans on 116 123; or contact your GP, crisis team or A&E